Data protection & Cookies

The Hotel Kitzspitz GmbH is responsible for the processing of your personal data on our website. You can find our contact data at Imprint.

We take the protection of your personal data very seriously. We treat your personal data as confidential and in line with statutory data protection regulations as well as this Data Protection Declaration.

Your data will not be forwarded to other recipients without your express consent.

Cookies

Forms

Contact/Inquiry

Once the form has been sent, the above data is processed by the accountable Data Protection Body Hotel Kitzspitz GmbH, Reith 18, 6392 St. Jakob, Austria, info@kitzspitz.at for the purpose of processing your request on the basis of your consent granted by sending the form. The data is further processed for the purpose of direct advertising, which is consistent with the original purpose of processing, on the same legal basis until objected to.
There is no legal or contractual obligation to provide personal data. Not providing personal data simply means that you cannot send your request and we cannot process it.

You have the right to withdraw your consent at any time by means of written notification, without the lawfulness of the processing carried out on the basis of the consent before the time of withdrawal being affected.

You have the right to object to your personal data being used for the purpose of direct advertising at any time by means of written notification. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

You have the right to access, correct, delete and restrict the processing and to the transferability of your personal data as well as the right to submit a complaint to the regulatory body (Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at).

Jobs

Once the form has been sent, the above data is processed by the accountable Data Protection Body %s for the purpose of processing your request on the basis of your consent granted by sending the form.
There is no legal or contractual obligation to provide personal data. Not providing personal data simply means that you cannot send your request and we cannot process it.

You have the right to withdraw your consent at any time by means of written notification, without the lawfulness of the processing carried out on the basis of the consent before the time of withdrawal being affected.

You have the right to object to your personal data being used for the purpose of direct advertising at any time by means of written notification. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

You have the right to access, correct, delete and restrict the processing and to the transferability of your personal data as well as the right to submit a complaint to the regulatory body (Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at).

Newsletter

By sending the form you consent to the processing of the above personal data on the part of the accountable Data Protection Body Hotel Kitzspitz GmbH, Reith 18, 6392 St. Jakob, Austria, info@kitzspitz.at or the purpose of sending an e-newsletter on the basis of your consent until withdrawn or objected to.
There is no legal or contractual obligation to provide personal data or to grant consent. Not providing or granting consent simply means that no information can be sent to you.

You have the right to withdraw your consent at any time by means of written notification or by clicking on the unsubscribe link, without the lawfulness of the processing carried out on the basis of the consent before the time of withdrawal being affected.

You can also object to your personal data being used for the purpose of direct advertising in the same way. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

You have the right to access, correct, delete and restrict the processing and to the transferability of your personal data as well as the right to submit a complaint to the regulatory body (Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at).

Google Tag Manager

This website uses Google Tag Manager, a service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA („Google“).

The Google Tag Manager makes it easy to insert various so-called tags on the website. When our website is accessed, a connection is established with Google servers via software and data is submitted to Google servers partly situated in the USA. The Tag -manager itself does not set any cookies.

Detailed information about the handling of user data at Google Analytics can be found in the Data Protection Declaration of Google.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website use). We have concluded an agreement with Google on commissioned data processing for this purpose.

When our website is accessed, a connection is established with Google servers via software and data is submitted to Google servers partly situated in the USA. Google Analytics also uses cookies to store information about the website user and to analyse use of the website by website users.

This website uses the feature “enabling of IP anonymisation”. As a result, your IP address will first be shortened by Google in member countries of the European Union or in other States party to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.

According to the statements of Google, Google will use the data collected to analyse use of the website, to compile reports on website activities and to render other services associated with website and Internet use.

Google may also transfer this information to third parties provided that it is prescribed by law or insofar as third parties process this data on behalf of Google.

Detailed information about the handling of user data at Google Analytics can be found in the Data Protection Declaration of Google or Google Analytics.

Disabling Google Analytics

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google Ads and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google Ads and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: www.google.com/settings/ads/onweb/

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

For more information and the Google Privacy Policy, go to: policies.google.com/technologies/ads

Google Ads

This website uses Google Ads. Ads is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google Ads, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google Ads advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an Ads advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the Ads advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google Ads and Google Conversion Tracking, see the Google Privacy Policy: policies.google.com/privacy

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Google AdSense

This website uses Google AdSense, a service for including advertisements from Google Inc. ("Google"). It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdSense uses so-called "cookies", which are text files stored in your computer that enable an analysis of the way you use the website. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as the visitor traffic on these pages can be evaluated.

The information generated by cookies and web beacons relating to your use of this website (including your IP address), and delivery of advertising formats, is transmitted to a Google server in the US and stored there. This information can be passed on from Google to contracting parties of Google. However, Google will not merge your IP address with other data you have stored.

AdSense cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

You can prevent the installation of cookies by setting your browser software accordingly. Please be aware that in this case, you may not be able to make full use of all the features of this website. By using this website, you agree to the processing of data relating to you and collected by Google as described and for the purposes set out above.

Facebook Pixel

This website uses Facebook Pixel, a web analysis service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”) on the legal basis of overriding legitimate interest (analysis of website use). We have concluded an agreement with Facebook on commissioned data processing for this purpose. Some data is transferred to the USA. The data is transmitted to the USA on the basis of the Privacy Shield.

When our website is accessed, a connection is established with Facebook servers via software and data is submitted to Facebook servers partly situated in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyse use of the website by website users.

According to the statements of Facebook, Facebook will use the data collected to analyse use of the website, to compile reports on website activities and to render other services associated with website and Internet use.

Facebook may also transfer this information to third parties provided that it is prescribed by law or insofar as third parties process this data on behalf of Facebook.

Detailed information about the handling of user data on Facebook can be found in the Data Protection Declaration of Facebook.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://policies.google.com/privacy?hl=en_GB.

OpenStreetMap

We use geo-data display provided by open-source map service provider 'OpenStreetMaps' (also known as 'OSM'), operated by the company OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom. OSM is also used to provide an interactive map on our website, which shoes you how to find us and access us. This service makes it possible for us to display our website appropriately, with map material being loaded to an external serve. For display, the following data will be transferred to the OSM server: those of our Internet pages that you have visited and the IP address of your end device. The legal basis for processing your details is based on the 'OSM' data, found in Art. 6 Para. 1 sentence 1, letter f) GDPR (legitimate interests for data processing). Legitimate interests are a result of our need to provide a relevant representation of our online offer and to ensure it is easy to find information on our homepage at the places listed.

More information on how user data is processed can be found at the OSM data protection statement at: wiki.osmfoundation.org/wiki/Privacy_Policy

Online booking/enquiry via the website

1. Description and scope of data processing

On our Internet site you have the opportunity to book and/or enquire about rooms and offers. If the user avails of this opportunity, the data entered into the input screen will be transferred to us and stored. This data might include: Title, first name, surname, e-mail address, telephone, address, number of guests, requirements, date, time, room selected, offers, price.

If you make an an online booking from our website, it is done via the online reservation system operated by websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All the booking data you enter will be encoded. websLINE is obligated to handle the data you transfer in line with data protection provisions. They will embrace all organisational and technical measures to protect your data.

In this context, data will not be forwarded to third parties. Data will only be used to process your booking and for communication purposes.

2. Legal basis for data processing

Legal basis for the processing of data is the completion of an accommodation contract with the user.

3. Purpose of data processing

The processing of personal data from the input screen is solely used to process the booking enquiry and to effect payment.

4. Duration of storage

Data will be deleted as soon as the purpose it was collected for is no longer required. In a contractual relationship, we will delete the received data as soon as national, legal, statutory or contractual retention periods have been fulfilled.

5. Objection and disposal options

The user has the option to object to the processing of their personal details at any time.

We should however point out that in the event of dissent, the booking cannot be completed and any conversation cannot be continued.

 

Purchase of a gift voucher via the website

1. Description and scope of data processing

Our Internet site provides the option to purchase gift vouchers. If the user avails of this opportunity, the data entered into the input screen will be transferred to us and stored. This data may include: Title, first name, surname, address, e-mail address, telephone, gift voucher value, gift voucher personalisation, dispatch options/alternative delivery address, payment method.

If you purchase a gift voucher from our website, it is effected via the online ordering platform operated by websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All the order data you enter will be encoded. websLINE is obligated to handle the data you transfer in line with data protection provisions. websLINE will embrace all organisational and technical measures to protect your data.

In this context, data will not be forwarded to third parties. Data will only be used to process your booking and for communication purposes.

2. Legal basis for data processing

Legal basis for the processing of data is the completion of a purchase contract with the user.

3. Purpose of data processing

The processing of personal data from the input screen is solely used to process the gift voucher and to effect payment.

4. Duration of storage

Data will be deleted as soon as the purpose it was collected for is no longer required. In a contractual relationship, we will delete the received data as soon as national, legal, statutory or contractual retention periods have been fulfilled.

5. Objection and disposal options

The user has the option to object to the processing of their personal details at any time.

TrustYou widget

This page includes a widget from TrustYou for the display of ratings. The provider is TrustYou GmbH, Munich Center of Technology, Agnes-Pockels-Bogen 1, 80992 Munich, Germany (https://www.trustyou.com/imprint?lang=en).

To use the functions of the TrustYou widget it is necessary to save your IP address. This information is usually transferred to a TrustYou server in Germany and stored there. The provider of this site has no influence on this data transmission.

The use of the TrustYou widget is in the interest of presenting the ratings of our hotel submitted on TrustYou, and in order to be able to offer the possibility of creating a rating on TrustYou. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

You can find more information about the handling of user data at TrustYou in the data protection declaration of TrustYou.

Other third-party service providers

The services of the following third party providers are available on this website:

Your rights

You have the right to access, correct, delete and restrict the processing of personal data as well as the right to data transferability.

You have the right to withdraw any consent granted for the processing of your personal data. The lawfulness of personal data processing until consent is withdrawn shall not be affected by the withdrawal.

You have the right to object to your personal data being processed for the purpose of direct advertising. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

In addition, you have the right to submit a complaint to the regulatory body (Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at).